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Company Health Management Questionnaire for SMEs

This questionnaire is designed to assess the health of company management, with a greater focus on management practices for Small and Medium Enterprises (SMEs). It consists of 20 questions that can help evaluate the condition of company management and how prepared your company is for growth or transformation.

Each question has a rating scale from 1 to 5, where 1 indicates a very poor condition and 5 indicates a very good condition.

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1 / 20

Category: EN Corporate

1. How high is the level of trust among the team within the company?

Very poor

Poor

Fairly

Good

Very good

2 / 20

Category: EN Corporate

2. Do you have a strategy for managing risks in the business?

Not at all

Very little

Fairly

Yes, but not detailed

Yes, very detailed

3 / 20

Category: EN Corporate

3. How well do you manage relationships with customers?

Very poorly

Poorly

Fairly

Well

Very well

4 / 20

Category: EN Corporate

4. Do you have a plan for employee competency development in the company?

Not at all

Very little

Fairly

Yes, but not detailed

Yes, very detailed

5 / 20

Category: EN Corporate

5. Do you have a system for collecting feedback from employees?

Not at all

Very little

Fairly

Yes, but not effective

Yes, very effective

6 / 20

Category: EN Corporate

6. What is the employee turnover rate (in and out of employees) in the last 6 months in your company?

> 20% of total employees

About 15% - 20% of total employees

About 10% - 15% of total employees

About 5% - 10% of total employees

< 5% of total employees

7 / 20

Category: EN Corporate

7. Do you involve employees in decision-making?

Not at all

Very little

Fairly

Yes, but limited

Yes, very involved

8 / 20

Category: EN Corporate

8. How well do you manage time and resources in projects?

Very poorly

Poorly

Fairly

Well

Very well

9 / 20

Category: EN Corporate

9. How often do you hold team meetings to discuss progress and challenges?

Never

Rarely

Occasionally

Often

Very often

10 / 20

Category: EN Corporate

10. How is the delegation process in your company?

Everything is still done by the superior

Only a few tasks are delegated to team members

Tasks are delegated but still closely monitored by the superior

Tasks are delegated with a clear structure

There is a core team that performs their roles for business progress

11 / 20

Category: EN Corporate

11. How often does the team identify, discuss, and resolve key issues for short-term and long-term benefits?

Never

Rarely

Occasionally

Often

Very often

12 / 20

Category: EN Corporate

12. Does the company have a performance evaluation system for employees?

None at all

Still based on personal assessments from the business owner

Designing a performance evaluation system

Has an evaluation system but the assessment is not clearly measurable

Has a clear and detailed performance evaluation system

13 / 20

Category: EN Corporate

13. How is the salary system in your company currently?

The business owner is still confused about determining employee salaries

The business owner determines the salary for each employee

The business owner sometimes still determines wages

Has a salary system but not proportional to the workload

Has a clear and proportional salary system

14 / 20

Category: EN Corporate

14. Do you have Job Descriptions (Job description) for each required position?

None

Still in the process of designing Job description

Have Job description but only for certain positions

Have Job description but not validated with SOP

Have Job description and every employee understands their Job description clearly

15 / 20

Category: EN Corporate

15. Do you have Standard Operating Procedures (SOP) for all work processes?

No detailed and clear SOP

Still in the process of designing SOP

Have SOP but not detailed, leading to frequent errors

Have SOP but the interrelation between divisions/departments is not clear

Have detailed SOP so that all work processes run smoothly

16 / 20

Category: EN Corporate

16. Do you have a business process diagram?

Feel no need to create a business process

Feel the need but confused about how to create it

Still in the process of designing the business process

Have a business process but not perfect

Have a clear and detailed business process

17 / 20

Category: EN Corporate

17. How do you assess the organizational structure of the company in supporting business development?

Not effective or efficient

Less effective or efficient

Effective but not efficient

Quite effective and efficient

Very effective and efficient

18 / 20

Category: EN Corporate

18. Does your company have a business plan for the next 3 to 5 years?

None

Exists but only for the current year

Exists but only for 1 to 2 years ahead

Has a business plan for 3 to 5 years ahead but not clearly defined

Has a clear business plan for 5 years ahead or more

19 / 20

Category: EN Corporate

19. Does your company have Values?

None

Still in the planning stage

Exists but only top management understands it

Exists but employees are not aware or do not understand

Exists and all employees are aware of it

20 / 20

Category: EN Corporate

20. Does your company have a Vision and Mission?

None

Still in the planning stage

Exists but only top management understands it

Exists but employees are not aware or do not understand

Exists and all employees are aware of it

Your score is

Corporate Assessment

Company Health Management Questionnaire for SMEs

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